AQC Refund Policy
AQC World provides the ISO Certification services which are non-tangible and provide the ISO certificate. In case the company is not awarded the certificate then client company can approached to AQC for the reason but amount can not be claimed as refund whatever the amount is paid. The Amount is taken on stages of application, stage 1 audit ,stage 2 audit and completion of the NC closure. Awarding of certificate is not guaranteed in case the money is paid as the non conformities are not closed or by any other reason if the compliance is not done of the NCR raised.
The agreement is signed with each client company and the terms and conditions are clearly mention over there
AQC World does not refund the amount after the services are rendered and delivered as required by the customer. Our main motive is to provide the customer satisfaction through our services in the most competent manner but as a client you are responsible to understand all terms and conditions when purchasing our services through the AQC World website or through telephone or by e-mail.
The prime Objective of the AQC World is the customer satisfaction therefore we are serving to the client in most competent manner. AQC World most of the time honor the refund requests subject to that there is no satisfaction or resolution provided for your services by the company. To get the refund you have to follow simply the process to write an e-mail to our Customer support division and mention simply the refund reason and no resolution found on behalf of the AQC World.